Non-Geographic numbers
Free set-up
No minimum monthly commitment
No minimum contract term
Provides appearance of a “national” company
Intelligent, flexible call routing options available (see below)
Silver and gold numbers available for major campaigns
Easy for people to call you.
We offer a range of non-geographic number services; Freephone (0800/0800), Special Services Basic Rate(0844/0845) and Special Services Higher Rate (0871) all at extremely competitive rates.
Whichever non-geographic service you choose, all calls will be delivered to the UK landline number of your choice. We can even offer the flexibility of delivering calls to a UK mobile number or abroad to any of 18 major European destinations. Canada, USA or Pacific Rim Countries.
Depending on which type of non-geographic number you choose and the volume of calls you receive, you could receive a payment of up to 4p per minute from us while your customers are talking to you.
Using a non-geographic number means that customers get the impression your company operates on a national basis. The perception is that bigger is probably better. So if you do not use a non-geographic number, now is the time to get one. If you do, check out our rates to see how much you could be saving. In many cases, you can even keep your existing non-geographic number and still benefit from our lower charges!
Call Recording
You can automatically record and store every incoming call to your non-geographical number using our network based bulk voice recording facility called “Replay”.
Freephone (0800/0808) Numbers
When responding to an advert, many customers choose the company that says it really wants your business; the one offering to pay for the call by using a Freephone. So if you want to increase your response rate from crowded advertising media like Yellow pages or local newspapers, there’s really no choice to make!
Benefits of a Freephone number
Research shows that 64% of customers will call a Freephone number first.
Consumers see 0800 numbers as a sign that the company really wants their business.
Brilliant promotional tool. using the 0800 number can increase response levels by up to 40% (source: Chartered Institute of marketing)
0845 numbers
With an 0845 number, the person calling the number pays the standard rate no matter where the organisation is based. These calls offer the perception that the company being called values the customer by subsidising the cost of calling them. In reality the cost is often higher than for a standard local call and is rarely included in call bundles.
The real benefit is to the organisation “owning” the number, as you are able to route the call intelligently wherever you are best resourced to deal with it, so it is ideal for companies with call centres in various locations.
0844 numbers
Customers calling these numbers pay a flat rate at any time, enabling you to receive a payment for every call received. Why pay for a call when you could be paid?
Benefits of 0845/0844 numbers
Lowers risk of misuse by callers, as they have to pay for the call as well.
Intelligent, flexible routing options available.
Cheaper to operate than “Freephone” numbers.
Earn money on 0844 numbers
0871 numbers
Customers calling your business on any 0871 number pay a special national rate at any time for their call, which gives the opportunity to earn substantial additional revenues on all calls received on that number.
Benefits of 0871 numbers
Enormous potential to maximise income.
Earn money on incoming calls.
Flexible, intelligent routing options available.
This service is being offered as part of the Utility Warehouse Discount Club for Business
Contact : utils@ferryhillbiz.co.uk to get more information (Ferryhill area only)
or Freephone 0800 5422746
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